Frequently Asked Questions

Therapy Only:
We do not directly accept insurance; however we can provide you with documentation needed for insurance reimbursement.
Please check the Mentaya insurance calculator below to review your coverage.
We also accept FSA & HSA payments

Coaching:
Coaching work is outside the scope of insurance and does not have reimbursement benefits.
Yes, we offer payment packages of 8-session for Coaching.
For Therapy sessions, you may pay upfront for one month at a time.
Please discuss the details with your clinical team.
Yes, we offer 60-minute and 90-minute sessions. Prices may vary, so please discuss the details with your clinical team member
As of now, we only offer virtual sessions. We do offer in person groups and workshops.
That depends.
If you are interested in seeking coaching services, yes. We can work with you no matter where you are.
If you are seeking therapy services, then we can only see clients with a residence address in New York State or outside the US.
Insurance companies require a diagnosis, oversee your health records, and may seek access to your information while in therapy. They also may limit your coverage to a set number of therapy sessions per year, regardless of what you're going through.

Paying out-of-pocket increases anonymity, flexibility, and confidentiality in sessions.
Therapy and Coaching can be considered a business expense. Give it a line item in your tax return.

Questions for your Insurance Provider

For additional information, call your insurance provider for answers to the following questions:

Does my plan include “out-of-network” mental health coverage?

What is my co-insurance?

What is my annual deductible for mental health benefits?

Is there a limit on the number of sessions and out-of-pocket coverage per year?

Does my insurance require pre-authorization for psychotherapy?

What is the policy year (i.e. Jan 1 - Dec 31)?